Terms & Conditions
Please take the time to read these terms and conditions. By using our website and the services and information offered, you are agreeing to these terms and conditions.
Pricing
Prices shown on this website are displayed in Australian dollars and include 10% GST. We reserve the right to change without notice prices and typographical pricing and information errors.
Colours, Charts, Photography
Colours shown on this website are representative only. All product colours, charts and photos are reproduced as accurately as possible, however may appear slightly different due to computer picture resolution and individual monitor settings.
Orders
Orders placed after 2.00pm will be processed the next business day. All orders must be placed through our website. Brazen Dancewear will not accept orders that require shipping via phone or email.
Availability
Orders are normally dispatched within 1-2 business days of order confirmation. Occasionally products may become unavailable, or are discontinued without notice. These are beyond our control and we take no responsibility for situations that arise due to this. If any items cannot be fulfilled from your order or are not in stock we will contact you via email and offer an alternative option, an alternative delivery date or a refund. All orders are released for despatch only upon receipt of cleared payment in full.
Shipping
Brazen Dancewear uses Australia Post or our preferred courier service for all shipping and find they give a reliable service. Once a parcel is shipped we are no longer in control of its delivery and take no further responsibility for its whereabouts. If you find a parcel hasn’t arrived when it should first try to track it with your tracking number at the Australia Post or courier website. If you don’t receive it within a reasonable time please contact us and we will then begin the process of trying to locate the parcel.
Shipping Costs
Brazen Dancewear offers several postage and delivery options and costs are calculated at check out. Please refer to our Delivery & Shipping page for full details.
Exchanges and Returns
All postage charges for exchanged and returned items (unless deemed faulty) must be paid by the customer and are not free. For items returned for refund the customer will receive a full product refund and this refund does not include the cost of any postage paid. Please refer to our Exchanges & Returns page for more information.
Goods Damaged in Transit
We take all care in packaging your order appropriately however we do not take any responsibility for damage caused during the delivery process.
Acceptance of Goods
On receipt of an order the customer is responsible for inspecting goods for fault or damage. Should items ordered not be of acceptable quality, it is the customer’s responsibility to notify Brazen Dancewear as soon as possible. Please see our Exchanges & Returns page for more information.
Account
It is your responsibility to maintain the confidentiality of your account and password as well as restricting access to your computer. Upon joining you also agree to accept responsibility for all activities that occur under your customer account.
Privacy
Brazen Dancewear is committed to protecting your privacy. Please refer to our Privacy Policy page for further information.
Business Hours
Whilst we are an online store and you are able to purchase at any time, our office is open Monday to Friday from 8.00am to 4.30pm. We are closed on weekends and public holidays.
Indemnity
You indemnify and hold us and our affiliates and their respective officers, agents, and employees, harmless from and against any and all claims, losses and damages of every kind and nature, known and unknown, including reasonable legal fees, due to or arising out of your breach of these terms and conditions or your breach of any applicable law.
Use of Information
We use your information to process your order, contact you if necessary in order to process your order, send your order, assist with returns and exchanges and protect you from fraud. If you would like more information please refer to our Privacy Policy page.